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Quick summary
  • A review cycle moves a controlled document from Draft to Approved, and the document is locked from the moment the cycle begins.
  • Every person on the Must review and Must approve lists must act before the cycle can proceed, but optional reviewers and approvers do not hold it up.
  • E-signatures are available as a separate add-on for organisations working to FDA 21 CFR Part 11.

The review and approval cycle

Four document headers stacked: Draft v1.1, Pending Review v2.0, Pending Approval v2.0 and Approved v2.0, each with its lock label and main button

The same document's header through one cycle, with each status and lock label boxed. 1 is Draft v1.1. 2 is Pending Review v2.0, locked for review. 3 is Pending Approval v2.0, locked for approval. 4 is Approved v2.0, locked while approved. The button on the right changes too: Review & Approval, then Stop review cycle, then Return to draft.

Version numbers

  • Each approved cycle moves the document to the next major version, like v1.1 to v2.0, or v0.x to v1.0 for the first.
  • You can change the suggested number.

Who reviews and approves

A controlled document has 4 lists: Each list takes people or roles, not groups. Choose a role where you can, so the cycle still reaches the right person when someone leaves. The same person can review and approve.

Review cycle history

After approval, Versions → Review cycles shows who reviewed and approved the latest cycle, and when.

E-signatures

E-signatures make each review and approval a signed record, for organisations working to the FDA’s 21 CFR Part 11.
  • Each action records the person’s unique identifier, the meaning of the action and an exact timestamp.
  • Signing asks you to re-authenticate with an additional factor.
  • They’re switched on separately, under Settings → Workspace Setup → Documents → E-signatures. Contact support to request access.

Controlled documents

Make a document controlled, start a review cycle, and respond to one.

Procedures and records

The procedures your QMS is built on, and the records that prove you follow them.