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Quick summary
  • Personal Notifications has 6 categories, from a scheduled digest to comment activity. Organisation Notifications has 3, admin-set and workspace-wide.
  • Trust Page Requests and Incidents appear in both scopes. Checklist reminders is organisation-only, and all others are personal-only.
The Notifications settings screen, showing the Personal Notifications and Organisation Notifications tabs above the Upcoming and Overdue Summary category

The Notifications screen, showing the Personal/Organisation scope switcher and the Upcoming and Overdue Summary category.

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Personal Notifications

Document Activities covers only being asked to review a document; Document QMS Activities is separate, covering the approval lifecycle once you’re in it.

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Organisation Notifications

What we recommendAny category not in this table is personal-only: set it in your own personal notification settings.
Access requests and who can see what covers the Trust Page Requests event, in either scope, in more depth. Updating a published document and notifying the people who hold it is a separate workflow: see Notify stakeholders of updates.

Personal notification settings

Setting your own preferences for these categories.

Notification channels

What each channel does, and how organisation-wide routing works.